Carl Kay's Web site
Top Page
CompaniesPublicationsEventsAcademic & OrgsIdeasWorth NotingContact日本語
Japanene English

Publications(English)


DATE Sat, 31 December, 2011
Success Factors in Applying Co-creation: chapter in Comparative <br>Entrepreneurship Initiatives
Success Factors in Applying Co-creation: chapter in Comparative
Entrepreneurship Initiatives
Case study of entrepreneur Takayuki Nakagawa's startups in Japan's wedding and funeral
industries

publisher web site
order at Amazon
DATE Mon, 8 June, 2009
Carl Kay co-authors article in Journal of Business Strategy
Carl Kay co-authors article in Journal of Business Strategy
Title:

Using design thinking to improve patient experiences in Japanese hospitals: a case study
Author(s):Taisuke Uehira, Carl Kay
Journal: Journal of Business Strategy
Year:2009
Volume:30
Issue:2/3
Page:6 - 12
ISSN:0275-6668
DOI:10.1108/02756660910942418
Publisher:Emerald Group Publishing Limited

The paper seeks to use a case study to describe work by a Japanese qualitative research
specialist with leading office furniture manufacturer to spur innovation in product
development and sales strategy in a newly targeted hospital furniture market. It aims to
show how qualitative research can allow product development and sales teams to accelerate
learning and pace of innovation by providing a window on needs in new market segments from
a customer's point of view.


Purchase the article
DATE Thu, 4 March, 2010
An Entrepreneurial Approach to Service Innovations: book chapter
An Entrepreneurial Approach to Service Innovations: book chapter
An Entrepreneurial Approach to Service Innovations: Leading Changing Lifestyles in Japan,
chapter in Dynamics of Knowledge, Corporate Systems and Innovation, co-authored with
Professor Yoshinori Fujikawa

publisher web site
buy at Amazon
Groundbreaking book on Japan's services sector
Groundbreaking book on Japan's services sector
Carl Kay’s book Saying Yes to Japan: How Outsiders are Reviving a Trillion Dollar Services
Market, co-authored with Tim Clark, tells the exciting success stories of 15 foreign
entrepreneurs in Japan’s service sector, where Japan lags behind other industrial nations
in customer focus, flexibility and speed.
The job somehow falls first to foreigners to notice, in a kind of “arbitrage,” that
practices in Japan often lag the norms in other industrialized countries. Foreigners are
leading the way, and the book illustrates how the businesses it portrays may be “weak
signals” of important changes breaking out to the mainstream of Japan’s economy and
society. See the growing acclaim for the book at the book's web site.

Japan’s leading business publisher Nikkei published a Japanese language edition of the book
in Spring, 2006.

Article on services innovation in leading Japanese business journal
Article on services innovation in leading Japanese business journal
Hitotsubashi Business Review, Autumn 2006, Vol. 54 No. 2, pp.6-19, article co-authored in
Japanese with Professor Yoshinori Fujikawa: Entrepreneurial Approach to Service
Innovations: Addressing Changing Lifestyles in Japan.
Issue available from Toyo Keizai (in JAPANESE)

Issue available from Fujisan
excerpt from Hitotsubashi Business Review, Autumn 2006, Vol. 54 (PDF)
|1| 2 | 3 | 4 | 5 |
Copyright 2007 Carl Kay All Rights Reserved. Site management by "Ideal Design, Inc."