|
DATE |
Sat, 31 December, 2011 |
|
Success Factors in Applying Co-creation: chapter in Comparative Entrepreneurship Initiatives |
Case study of entrepreneur Takayuki Nakagawa's startups in Japan's wedding and funeral industries
publisher web site
order at Amazon
|
DATE |
Mon, 8 June, 2009 |
|
Carl Kay co-authors article in Journal of Business Strategy |
Title:
Using design thinking to improve patient experiences in Japanese hospitals: a case study Author(s):Taisuke Uehira, Carl Kay Journal: Journal of Business Strategy Year:2009 Volume:30 Issue:2/3 Page:6 - 12 ISSN:0275-6668 DOI:10.1108/02756660910942418 Publisher:Emerald Group Publishing Limited
The paper seeks to use a case study to describe work by a Japanese qualitative research specialist with leading office furniture manufacturer to spur innovation in product development and sales strategy in a newly targeted hospital furniture market. It aims to show how qualitative research can allow product development and sales teams to accelerate learning and pace of innovation by providing a window on needs in new market segments from a customer's point of view.
Purchase the article
|
DATE |
Thu, 4 March, 2010 |
|
An Entrepreneurial Approach to Service Innovations: book chapter |
An Entrepreneurial Approach to Service Innovations: Leading Changing Lifestyles in Japan, chapter in Dynamics of Knowledge, Corporate Systems and Innovation, co-authored with Professor Yoshinori Fujikawa
publisher web site
buy at Amazon
|
|
Groundbreaking book on Japan's services sector |
Carl Kay’s book Saying Yes to Japan: How Outsiders are Reviving a Trillion Dollar Services Market, co-authored with Tim Clark, tells the exciting success stories of 15 foreign entrepreneurs in Japan’s service sector, where Japan lags behind other industrial nations in customer focus, flexibility and speed. The job somehow falls first to foreigners to notice, in a kind of “arbitrage,” that practices in Japan often lag the norms in other industrialized countries. Foreigners are leading the way, and the book illustrates how the businesses it portrays may be “weak signals” of important changes breaking out to the mainstream of Japan’s economy and society. See the growing acclaim for the book at the book's web site.
Japan’s leading business publisher Nikkei published a Japanese language edition of the book in Spring, 2006.
|
|
|
|1| 2 | 3 | 4 | 5 | |
|